Return & Refund Policy
Genericmedpharmacy.com, as an online drugstore, is committed to 100% customer satisfaction and we try to avoid any situation of refund, return and cancellation of orders. However, in the real world there can be various reasons why the customer or the dealer might have to back out from the deal. Here is a list of situations where refund & cancellation policy can be applied-
- Limitation of quantity available for purchase.
- Disputes and complaints
- Unavailability of stock
- Cancellation by customer.
- Non-Receipt of Payment
If for some reason, your order is not delivered or is damaged in transit, we will ship you a replacement or issue you a full refund as per your request. If, however, you receive a partial order, we will issue you a full refund, and then charge only for the product (s) you received. Please allow us 30 business days from the day the order was shipped.If after 30 days, you have not received the order, or if you received any notification that your order was on hold or returned to the sender, please contact us and we will act on your request promptly.
If for some reason, you are not satisfied with the quality of the products, please contact us within 45 days of receiving the products and we will issue a free replacement or refund for that product. Queries received after 45 days of delivery will not be entertained.
In case you have any queries regarding your transaction/order, kindly contact our customer service team. Email ID firstname.lastname@example.org